Are you creating tickets in multiple tools manually?
Are duplicate tickets introducing inefficiencies?
Synchronize tickets and issues automatically across tools
such as ServiceNow and Jira in real time.
- Expedite tracking, qualification, and prioritization of support tickets
- Automatically identify and group duplicate tickets
- Sync data across tools to automatically create corresponding issues for resolution
- Assign tickets intelligently using Machine Learning
- Update periodic status in both tools to ensure SLA compliance
Improve collaboration between Support and
Engineering teams for faster resolution of tickets.
Explore More Use Cases
Sources to Deliver Contextual Insights
to Create aSingle Source of Truth
Align Development With Business Objectives