Are you creating tickets in multiple tools manually?
Are duplicate tickets introducing inefficiencies?

Synchronize tickets and issues automatically across tools
such as ServiceNow and Jira in real time.

  • Expedite tracking, qualification, and prioritization of support tickets
  • Automatically identify and group duplicate tickets
  • Sync data across tools to automatically create corresponding issues for resolution
  • Assign tickets intelligently using Machine Learning
  • Update periodic status in both tools to ensure SLA compliance

Improve collaboration between Support and
Engineering teams for faster resolution of tickets.