Are you creating tickets in multiple tools manually?
Are duplicate tickets introducing inefficiencies?
Synchronize tickets and issues automatically across tools
such as ServiceNow and Jira in real time.
- Expedite tracking, qualification, and prioritization of support tickets
- Automatically identify and group duplicate tickets
- Sync data across tools to automatically create corresponding issues for resolution
- Assign tickets intelligently using Machine Learning
- Update periodic status in both tools to ensure SLA compliance
Improve collaboration between Support and
Engineering teams for faster resolution of tickets.
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