Are you creating tickets in multiple tools manually?
Are duplicate tickets introducing inefficiencies?
Synchronize tickets and issues automatically across tools
such as ServiceNow and Jira in real time.
- Expedite tracking, qualification, and prioritization of support tickets
- Automatically identify and group duplicate tickets
- Sync data across tools to automatically create corresponding issues for resolution
- Assign tickets intelligently using Machine Learning
- Update periodic status in both tools to ensure SLA compliance